Welcome to RC Gear Lab Store! These Terms and Conditions govern your use of our website (escmotorsrc.com) and all purchases made through our store. By accessing our site and making purchases, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Website Access
Our website is designed for RC hobbyists, competitive racers, and collectors seeking high-performance radio control components and vehicles. You agree to use our site only for lawful purposes related to RC products.
1.2 Intellectual Property
All content on this site, including product names, descriptions, images, and logos (such as “Revolver V3 Snubnose”, “Recoil 2 26″ Self Righting Brushless Deep-V”, and custom products like “Nissan Skyline GT-R (R32) Nismo – Custom”) are the property of RC Gear Lab Store and protected by intellectual property laws.
2. Product Information
2.1 Product Descriptions
We specialize in:
- High-performance brushless motors and ESCs (e.g., Revolver V3 Snubnose 1400kv)
- Competition-grade RC vehicles and boats (e.g., Recoil 2 26″ Self Righting Brushless Deep-V RTR)
- Custom RC models and collectibles
- RC electronics (servos, radios, receivers)
- Action figures related to RC culture (e.g., Miles Morales, Spider-man Figures)
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Special Product Notes
Important: Certain products have special conditions:
- Custom products (e.g., “Nissan Skyline GT-R (R32) Nismo – Custom”) cannot be returned unless defective
- Batteries are non-returnable due to safety regulations
- Opened electronics (Motors, ESCs, Receivers) cannot be returned
3. Orders and Payments
3.1 Order Process
Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Taxes
All prices are in USD. International customers are responsible for any customs duties or import taxes.
4. Shipping Policy
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95) – via DHL/FedEx (10-15 business days)
- Free Shipping – via EMS for orders over $50 (15-25 business days)
4.2 Shipping Areas
We ship worldwide except to some Asian countries and remote areas. Delivery times may vary based on local customs processing.
4.3 Customer Responsibilities
You must:
- Provide accurate shipping information
- Be available to receive shipments
- Pay any applicable customs fees
- Inspect shipments immediately upon arrival
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most products if:
- Item is in original packaging with all accessories
- Unused and in resalable condition
- Accompanied by proof of purchase
5.2 Return Process
To initiate a return:
- Email [email protected] with your order details
- Ship approved returns to: RC Gear Lab Returns, 2086 Washburn Street, Baton Rouge, LA 70802 USA
- Allow 3-5 business days for refund processing after we receive your return
5.3 Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error.
6. Customer Responsibilities
6.1 Product Use
You agree to:
- Use all RC products safely and as intended
- Follow all manufacturer instructions for electronics and batteries
- Comply with local laws regarding RC vehicle operation
6.2 Account Security
You are responsible for maintaining the confidentiality of your account information.
7. Limitations of Liability
7.1 Product Performance
While we sell high-performance RC components, actual performance may vary based on usage conditions and setup.
7.2 Website Availability
We’re not liable for any interruptions in website access or technical issues beyond our control.
7.3 Maximum Liability
Our maximum liability for any claim related to your purchase is limited to the purchase price of the product in question.
8. Changes to Terms
We may update these Terms periodically. The current version will always be posted on our website with the effective date.
9. Contact Information
For any questions about these Terms:
RC Gear Lab Store
2086 Washburn Street
Baton Rouge, LA 70802 USA
Email: [email protected]